Call Center Interpretation

Optimal Phone Interpreters is a national company specializing in providing interpreters. Available 24/7, we are a consistent and reliable resource when your volume exceeds what your internal staff can support, allowing you to complete transactions and get the information you need.

Our Call Center Interpretation Service includes:

  • Over-the-phone interpreting in over 200 languages
  • Bilingual operators answer all calls
  • Average speed of answer under 4 seconds
  • Interpreters are tested and rated in proficiency
  • Preferred rate for all languages at any time (no access fees, no start-up or sign-on fees and no third-party connection fees)
  • Charges do not begin until an interpreter is on the line
  • Dedicated Account Manager to partner with you for all your needs
  • Recorded phone prompts in any language for your phone tree directing callers to press * for an interpreter
  • Customized invoicing based on your needs