The National Association for Home Care & Hospice joins with Optimal Phone Interpreters to provide language-interpreting services

WASHINGTON, D.C. (Nov. 30, 2012) – The National Association for Home Care & Hospice (NAHC) is pleased to announce the strategic partnership with Optimal Phone Interpreters (OPI)  to provide language-interpreting services at a special rate to its members.

“As a leader in this industry, OPI has the latest technology with staff and expertise in the medical area to allow us to better serve the communications needs of our members,” said Val J. Halamandaris, President of NAHC.  “In today’s market, our members have expressed to us that they need phone interpretation services with a variety of languages in order to meet the needs of their patients.  We are excited about the opportunity the affiliation with OPI brings to home care. We also plan to extend these services to NAHC’s Forum of State Associations and their members.”

The OPI difference: all live bilingual call center, 24/7-365, 200 plus languages and one low price for all languages. In addition to phone interpretation OPI provides American Sign Language, document translation and transcription service to its clients. OPI’s state of the art call center and executive offices are located in Winter Park, Florida. OPI has significant experience in home care translation services with many existing clients throughout the country. Using OPI will help your agency meet CLAS Standards for Linguistically Appropriate Services.

“We are very excited about the relationship with NAHC and look forward to assisting in the communication of those clients who are limited English speakers,” said Greg Engelman, OPI CEO. “Medical interpretation has always been a big part of the OPI business model and we look forward to working with all members of NAHC to give the very best care to individuals served by this great organization.”

About Optimal Phone Interpreters
Located in Winter Park, Florida, Optimal Phone Interpreters has been helping organizations communicate with limited English speakers since 2003. We offer over the phone interpretation combining the latest technology with a staff of live language professionals to make communicating across language and cultural barriers fast, clear and accurate. For more information, visit www.callopi.com.

Some of the many features we offer are:
•       No automated system to navigate
•       All interpreters based in the USA
•       All calls answered by Bilingual Operator
•       Experienced interpreters available 24/7 in over 200 languages
•       Operators can assist in identifying language needed
•       Ability to request gender specific interpreter
•       Average Speed of Answer 6 seconds
•       Customized reports and billing
•       Designated Account Manager to be your main contact for all questions and concerns
•       Excellent Customer Service
•       Quality Improvement Program

All NAHC members are eligible for special rates on Interpretation Services by calling OPI at 866-380-9410.